Privacy Policy

Effective Date: January 1, 2024

Updated: January 1, 2025

At Royelles Inc., we prioritize the privacy and safety of our users, particularly children under 13. This policy outlines how we collect, use, and protect personal information in compliance with the Children's Online Privacy Protection Act (COPPA) and KidSAFE Seal Program guidelines. BY USING OUR SERVICES, YOU AGREE TO THE TERMS OF THIS POLICY.

1. INFORMATION WE COLLECT
We may collect the following types of information:
a. FROM CHILDREN UNDER 13

Username, first name, or avatar nickname
Parent or guardian email for consent and communication
Game activity and progress data
Limited device information (e.g., IP address) for security

b. FROM OTHER USERS

Name, email address, and account details
Billing information for paid features
Usage data, such as gameplay statistics

2. HOW WE COLLECT INFORMATION
We collect information through:

ACCOUNT REGISTRATION: When users sign up
GAMEPLAY AND LEARNING ACTIVITIES: Automatically during use
PARENTAL CONSENT FORMS: To authorize accounts for children
CUSTOMER SUPPORT: When users contact us

We use cookies and similar technologies to enhance user experience. USERS CAN MANAGE COOKIES THROUGH THEIR BROWSER SETTINGS.

3. HOW WE USE INFORMATION
We use collected information to:

Facilitate gameplay and educational services
Customize learning experiences
Communicate with users and parents
Maintain security and prevent fraud
Comply with legal obligations

WE DO NOT USE CHILDREN'S DATA FOR ADVERTISING OR SELL IT TO THIRD PARTIES.

4. HOW WE SHARE INFORMATION
We limit sharing of personal information to:

SERVICE PROVIDERS: Third parties who assist in delivering our services, such as hosting or analytics providers. THEY MUST COMPLY WITH STRICT DATA PROTECTION AGREEMENTS.
LEGAL COMPLIANCE: To comply with legal obligations or enforce our terms of service.

CHILDREN'S DATA IS NEVER SHARED WITHOUT VERIFIABLE PARENTAL CONSENT.

5. PARENTAL RIGHTS
PARENTS HAVE THE RIGHT TO:

REVIEW THE INFORMATION WE COLLECT ABOUT THEIR CHILD
REQUEST DELETION OF THEIR CHILD’S PERSONAL DATA
WITHDRAW CONSENT FOR FURTHER DATA COLLECTION

To exercise these rights, contact us at hello@royelles.com.

6. DATA SECURITY
WE IMPLEMENT INDUSTRY-STANDARD SECURITY MEASURES TO PROTECT ALL USER DATA, INCLUDING ENCRYPTION AND SECURE ACCESS CONTROLS. While we strive to safeguard information, no method is 100% secure.

7. DATA RETENTION
WE RETAIN PERSONAL INFORMATION ONLY AS LONG AS NECESSARY TO PROVIDE OUR SERVICES. CHILDREN'S DATA IS DELETED PROMPTLY UPON ACCOUNT CLOSURE OR AT A PARENT'S REQUEST.

8. CHILDREN’S PRIVACY AND COPPA COMPLIANCE
WE COMPLY WITH THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) BY:

Collecting minimal data from children
Requiring verifiable parental consent
Allowing parents to manage their child’s data

For more details, refer to the PARENTAL RIGHTS section above.

9. KIDSAFE SEAL PROGRAM COMPLIANCE
To meet KidSAFE standards, we:

PROVIDE AGE-APPROPRIATE, EDUCATIONAL CONTENT FREE OF INAPPROPRIATE MATERIAL.
OFFER PARENTAL CONTROLS to monitor and manage their child’s use of our platform.
ENSURE A SAFE ONLINE ENVIRONMENT by monitoring user-generated content and interactions for compliance with community standards.
MAINTAIN TRANSPARENCY about the collection and use of children’s data.

10. REPORTING SAFETY ISSUES
IF YOU IDENTIFY INAPPROPRIATE CONTENT OR BEHAVIOR ON OUR PLATFORM, PLEASE REPORT IT IMMEDIATELY BY CONTACTING HELLO@ROYELLES.COM.

11. INTERNATIONAL USERS
If you access our services outside the United States, note that YOUR INFORMATION MAY BE PROCESSED IN THE U.S., WHERE PRIVACY LAWS MAY DIFFER.

12. CHANGES TO THIS POLICY
WE MAY UPDATE THIS POLICY TO REFLECT CHANGES IN OUR PRACTICES OR LEGAL REQUIREMENTS. Significant updates will be communicated via email or a notice on our platform. PLEASE REVIEW THIS POLICY PERIODICALLY.

13. CONTACT US

If you have questions about safety or privacy practices, contact us:
Email: hello@royelles.com